If you’re a T-Mobile or Metro PCS customer, there’s a chance some of your personal information has been accessed due to a security breach. The breach was discovered on Aug. 20 by T-Mobile’s cyber-security team and shut down, but not before the damage was done.
T-Mobile is informing customers of the breach “out an abundance of caution,” but isn’t viewing this as a major incident.
Financial data, such as credit cards and social security numbers were not accessed and no passwords were exposed either. However, the personal information that may have been taken includes names, billing zip codes, phone numbers, email addresses, account numbers, and account types (prepaid or postpaid).
Affected customers will be notified directly by T-Mobile and are being advised to contact the Customer Care team if they have any concerns. This can be most easily done by dialling 611 on your mobile phone. T-Mobile customers also have access to two-way messaging on the T-Mobile app, through iMessage, or at MyT-Mobile.com.
The authorities have been notified of the breach and T-Mobile is reassuring customers that safeguards are in place for protecting personal data. However, once the information is stolen there’s very little that can be done. If you are one of the affected customers then just keep an eye out for any unusual activity related to your different accounts or home address.