If you live in an apartment building without a doorman, receiving packages can be a pain. UPS is looking to change that with a new Amazon Key-like delivery service it’s piloting with smart access device maker Latch.
Latch’s system lets residents and others unlock doors throughout a building with just a smartphone. Now, UPS is using the system to enter apartment buildings and drop off packages.
Here’s how the UPS pilot works: When making a delivery to a Latch-enabled building, the UPS delivery driver will receive a unique credential which can be used for access. When the driver uses that credential to enter the building, Latch makes a record of it, logging the name of the user and the time of access.
UPS is only using Latch systems to enter buildings, not individual apartments. Amazon Key, on the other hand, enables in-home deliveries.
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UPS began testing the system in Manhattan earlier this year and has now expanded the trial to Brooklyn as well. In the future, the package delivery company may offer the service “in markets throughout the US,” it said in a news release.
“It can be difficult to securely deliver packages in high-density, multi-family urban residences, especially when people are not at home,” UPS Vice President of Global Product Innovation Jerome Roberts said in a statement. “Smart access devices give us a keyless way to deliver packages to buildings and leave packages safely in lobbies or building package rooms. For our customers, it gives them peace of mind that their package will be waiting for them when they get home.”